Privacy Policy

Information We Collect

We may collect the following categories of information:

a) Personal Information (User Provided)

• Name
• Email address
• Phone number
• Billing address
• Payment confirmation details
• Any information voluntarily submitted via forms, email, or support communication

b) Technical & Usage Data

• IP address
• Browser type
• Device identifiers
• Operating system
• Pages visited
• Time spent on Website
• Referral sources
• Cookies and tracking pixels

c) Payment Information

We do not store your card, UPI, or bank details. Payments are processed through third-party payment gateways. We receive only transaction confirmation metadata.

How We Use Your Information

Your information may be used for:

• Order processing and delivery of the Product
• Account authentication and verification
• Customer support and technical assistance
• Internal analytics and performance monitoring
• Legal, compliance, and fraud prevention
• Marketing, updates, and informational communication
• Improving Website functionality and user experience

We reserve the right to use aggregated and anonymized data for analysis, research, and business intelligence.

Legal Basis for Processing

We process personal data based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

Continued use of the Website constitutes ongoing consent.

Data Sharing & Disclosure

We do not sell personal data. However, we may share information with:

• Payment gateway providers
• Hosting and cloud infrastructure partners
• Analytics and marketing service providers
• Legal, regulatory, or law-enforcement authorities (if required)
• Consultants, auditors, or advisors under confidentiality obligations

Such sharing is strictly limited to operational necessity.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve Website performance
• Analyze traffic and behavior
• Enable marketing and retargeting campaigns

You may disable cookies via browser settings, but doing so may limit functionality.

Data Storage & Security

We implement commercially reasonable security measures including:

• Encrypted connections
• Restricted access controls
• Secure hosting environments

However, you acknowledge that no digital transmission or storage system is 100% secure, and we do not guarantee absolute security against breaches, hacks, or unauthorized access. Use of the Website is at your own risk.

Data Retention

We retain personal data for as long as:

• Necessary to fulfill the purposes outlined
• Required by law
• Needed to resolve disputes or enforce agreements

We reserve the right to retain anonymized data indefinitely.

User Rights (Limited)

Users may request access to their stored data or correction of inaccurate information. Requests must be sent to support@theneetplaybook.com and will be processed within a reasonable time.

We reserve the right to deny requests that are excessive, malicious, legally restricted, or technically infeasible.

Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their privacy practices, content, security measures, or data handling policies. Users are advised to review third-party privacy policies independently.

Children's Privacy

The Website is intended for students, parents, and legal guardians. If a user is under 18 years of age, it is assumed that access is provided with parental consent. We do not knowingly collect data from minors without such consent.

Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any data loss, misuse, breach, or unauthorized access
• We shall not be responsible for actions taken based on Website content
• Users waive all claims arising from privacy expectations beyond this policy

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. Continued use of the Website constitutes acceptance of the revised policy.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

Contact Information

For privacy-related queries only. Please allow up to 72 hours for a response.